Privacy Policy

Effective Date: October 22, 2026

Betsy Sansby, MS (“Betsy,” “we,” or “us”) respects your privacy. This Privacy Policy describes the personal information we collect through BetsySansby.com (the “Website”) and when you contact or interact with us by website form, email, telephone, or in person, and how that information may be used, stored, and disclosed.

1. Information We Collect

Information you provide: Depending on how you interact with us, we may collect your name, email address, telephone number, preferred contact method, inquiry details, appointment or scheduling information, and any other information you voluntarily share in a website contact form, email, telephone call, or in-person conversation.

Technical information: When you visit the Website, our hosting provider and security tools may process IP addresses, browser and device information, timestamps, requested pages, referring pages, error logs, and similar technical information necessary for site operation, security, and troubleshooting.

Information related to services: If you separately engage Betsy for coaching, additional information may be collected and handled as explained in the applicable client intake documents or service arrangements. This policy does not replace any separate confidentiality or privacy commitments governing an established professional relationship.

2. How Information Is Collected

We collect information directly from you when you complete the Contact form, send an email, call, meet in person, request an appointment, or otherwise communicate with us. Certain technical data may be collected automatically by the Website, hosting provider, and security tools during your visit.

3. How We Use Information

We may use personal information to:

• Respond to questions, requests, and inquiries;
• Contact you regarding scheduling, availability, or requested services;
• Provide information or services that you request;
• Maintain records of communications and administer our operations;
• Operate, secure, troubleshoot, and improve the Website, including preventing spam and abuse; and
• Comply with applicable law, protect rights and safety, and address legitimate disputes.

Submitting an inquiry does not, by itself, enroll you in a marketing mailing list or establish a professional relationship.

4. Cookies, Hosting Logs, and reCAPTCHA

The Website and its service providers may use cookies or similar technologies needed for basic site functionality, security, or third-party features. Standard hosting logs may record technical information about visits.

Our contact form uses Google reCAPTCHA to help distinguish legitimate inquiries from automated submissions. Google may process technical and interaction data as part of providing this security service. The operation of third-party technologies is subject to their applicable contractual arrangements and data practices. If additional analytics, advertising, or tracking tools are introduced, this Policy should be updated to describe them before use.

5. When Information May Be Shared

We may disclose information to service providers that support website hosting, email, spam prevention, scheduling, or other necessary business functions, subject to their relevant contractual and confidentiality obligations; to professional advisers where reasonably necessary; when required by law or valid legal process; or when reasonably necessary to protect rights, safety, and security. We do not sell personal information or share it for cross-context behavioral advertising as part of the Website practices described here.

6. Email, Contact Forms, and Sensitive Information

Ordinary website forms, emails, and telephone communications may not provide the same confidentiality or security protections as dedicated client-service systems. Please do not submit highly sensitive medical, mental-health, financial, identification, or other confidential information through the general contact form unless specifically requested through an appropriate channel. We cannot guarantee the security of information transmitted over the internet.

7. Data Retention

We retain inquiry and correspondence information for as long as reasonably necessary to respond, administer requested services, maintain relevant business records, resolve disputes, comply with legal requirements, and protect legitimate interests. Technical and security data are retained based on the operational needs of the Website and service providers. We review retention needs and delete or deidentify information when it is no longer reasonably necessary, subject to legal obligations and preservation requirements.

8. Information Security

We use reasonable administrative and technical safeguards appropriate to the nature of the information and the Website's operations. No website, storage system, or electronic transmission is completely secure, and we cannot promise absolute security.

9. Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided, or to ask questions about our data practices. We will consider and respond to requests in accordance with applicable law and may need to verify your identity before acting. Depending on where you reside and whether particular privacy laws apply to our operations, you may have additional rights. You may also manage cookies through your browser settings, although some site functionality may be affected.

10. Children's Privacy

The Website is intended for adults seeking information about relationship coaching and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through the Website. If you believe a child has submitted personal information, please contact us so we can review and address the matter appropriately.

11. External Links and Services

The Website may contain links to third-party websites, scheduling services, video-conferencing providers, or documents. Their privacy practices are separate from ours. Please review their policies before providing information to them.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or applicable requirements. The current version will be posted on this page with its effective date. Material changes will be communicated where required by applicable law.

13. Contact Us

To ask questions or make a privacy request, please use the Contact page. In your message, indicate that the inquiry relates to privacy so it can be directed appropriately.